IFB Industries — Complaint on IFB washing machine repair is unattended

Address:

Chennai, Tamil Nadu

I have raised a complaint against repair in my IFB washing machine (model Serena VX) by calling IFB customer care. Serviceman from IFB came and removed the faulty board. After 2 days they told they dont have stock of that board since the machine is new model. It is been four weeks now, still they have not changed the board and they have also closed the compaint which i have raised. Highly irritated with the customer service provided by IFB