[Resolved]  IFB Industries — service and repair

Address:

Gujarat

Hi ! I am Chhaya from Vastrapur,Ahmedabad. My washing machine, IFB, Sanorita 5.5kg front loading has problem of rinsing and drying. Machine runs, but cannot do rinse and dry. I tried to call autorised service centre after registering complaint with complain no 5215438, ( before two days), no body has attended my call. Then again I reminded them, they reminded (so called..) the local service person. I called and got their ph no which is not correct. Company has no idea where their authorised service person is located in Ahmedabad ( what a shame !!!) and no idea how the company make that person a local authorised service person when company has no idea where and how he is working !!! Is it funny or shameful or highly non professional ?????? I got diffrent numbers like Mr Paresh, local service center: [protected], [protected], 30002153,30005412 and so on.. local area manager: Mr Jadav [protected]... ??? and none of them responding ..
so where the customer go ?? to unathorised service center ??
reply immediately.
regards,
chhaya