[Resolved]  IFB Industries — IFB FRONT LOAD WM ADMIRAL 7012W MODEL NOT WORKING FOR THE PAST ONE YEAR

Address:

Dindigul, Tamil Nadu

Sir, I was having IFB washing machine Senorita plus model in my house for the past 10 year. As there was a sound during spin position I requested to attend the problem thro' your service engineer as i have already paid AMC amount. The technician who came advised to replace with new one as there is a scheme. With his good words I paid huge amount and purchased IFB Washing Machine Front Loading Model Admiral 7012W 7 kg. With much PAIN i inform you that the machine was developed the following problem from the date of supply. IF POWER GOES AND COME THE MACHINE STARTS FROM THE INITIAL POSITION( NOT FROM THE POSITION WHERE IT STOPS) I purchased the machine directly from IFB Industries not from any show room. The details are as follows. Front Loading WM 7 kg Admiral 7012W Serial Number - [protected] Invoice Number - [protected] Invocie date - 10.12.2012 Subsequently it developed with the following problem WATER IS SUCKED IN WHEN IT CHANGES FROM WASH TO RINSE POSISITON. EVERY TIME WE HAVE TO POUR WATER AFTER WASH POSISITON. With much pain i am facing all the problems for the past one year. Though they said when supply that the machine is having warranty of 4 years, the above problems are not attended. I am wandering from pillar to post for the past one year. But no reply come from your technicians. They simply say wait a week sir we will replace the machine with new. Same words they are telling for the past six months. From yesterday morning it developed the following new problem in addition to the above problems. F2 indication comes continuously even if we closed the door correctly. NOw the machine come to halt. Even we could not wash any thing. I request you immediately take necessary action to replace the machine immediately. Because we both are working in our house, we could not spare time to wash. Only because of this and having much confidance on the IFB machine we purchased that one. I request you to replace the machine immediately