[Resolved]  IFB Industries — AMC Fraud

Address:

Karnataka

I had initially thought that IFB is a customer oriented firm and bought IFB washing machine and Microwave Owen for a price of Rs. 35000/-. I have now realized that IFB is totally fraud company luring its customers to pay every year on annual maintenance contract and never living up to terms and agreements. IFB has outsourced its services to Sriram soultions, where agents don't know nothing other than scewing up working appliances and selling their accessories at exorbitant prices. I have spent another Rs. 4000/ on IFB accessories as Sri Ram solution agents informed me that my Washing Machine will not work for a longer period if I do not add the accessories. Only to know that I was cheated by some crap agents who earn their living by selling these accessories. Recently, I paid Rs. 800 as AMC fees to IFB for my contract on Microwave and the fees were just notional. My microwave is sitting with no use from past 2 months and every time IFB/Sri Ram agent visits my house he screws up my Microwave even more. I was given a contact number of IFB senior officer: Mr Srinivas who doesn't pick up any calls. Its a real shame that a company like IFB with great stature is so hopeless and sells worthless products at exorbitant prices. Their service is totally crap and I know for a fact that Samsung and LG offer great products and services at lower prices. My friend who had bought Samsung WM and MO with me is enjoying, as the products didn't even had slightest problems. Please do not buy IFB products as it is total worthless and piece of crap.