IFB Industries — Lack of spares

This relates to a IFB washing machine ( 6kg Digital ) I bought 3 years back. It started making banging sounds during the spinning cycle. The local dealers here, Jumbo Electronics said they were helpless as the company no longer sends spares from India & have stopped their dealership. This is a case of extreme negligence towards the customer by IFB & they must be taken to task about their after sales service & spares availibility.