[Resolved] IFB Industries Limited / Microwave Oven

[Resolved] IFB Industries Limited / Microwave Oven — defective piece supplied

J JKSINGHAL from Delhi, Delhi

i purchased one microwave oven directly from the co. vide their invoice no.DEL/NTS/2917/09-10 dated 11/01/2010. The oven MWO_30SC2 15738 manufactured of December 2008 supplied on 12/01/2010. i made a request for instalation and demo on 15/01/2010 after waiting no one come from IFB on their call centre vide request no. 4012202. the engineer arrived on 16/01/2010 and he found the piece is defective, it is clearly indicates the co. cheated me as how co. having stock of dec.2008, which either received back by the co. in sale return and sold it to me. it is my suggestion to all friends don't take any such product where the packaging is of morethan 6 month old. i expect the co. will realise their fault and replaced the defective piece. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

JKSINGHAL

from Delhi, Delhi

the co, officials even not picking up the mobile phones of the customer, They either saying the replacement sent or it is under pack.
i don't understand the distance from the okhla to Pitam pura is hardly 1 /1/2 hrs but they unable to delivered.

moreover, understand from their godown the officer who booked my Microwave oven is on higher post in marketing - who not lifting the mobile of customer if called from the mobile but she picked up the phone when i used my office landline. It is shameful behavior of that executive. i request from thr higher authority of the co. to take it seriously.

NIKHIL_KUMAR28

from Mumbai, Maharashtra

IFB/Microwave — dEFECTIVE PIECE

i HAVE BOUGHT THE IFB MICROWAVE MODEL 17PG2S ON 22/04/2011 AS IFB PERSON CAME FOR NSTALLATION HE FOUND THE PIECE DEFECTIVE (PCB PART WAS DEFECTIVE)WHICH IS THE CORE PART OF THE MICROWAVE I HAVE GIVE COMPLAINT TO JYOTI ELECTRONICS ON 23/04/2011 AND IFB COSTOMER CARE WHERE MY REF NO IS 6244285 AND I HAVE ALSO CALLED ON17/05/2011 BUT TILL NOW NOTHING HAS BEEN DONE. WHEN PRODUCT IS DEFECTIVE IT SHOULD BE REPLACED NOT REPAIRED