[Resolved] IFB Industries — pathetic service for IFB washing machine | |
I purchased an IFB washing machine in August 2012 with 4 yr extended warranty and during the annual service time on 3rd August, some problem was detected due to which the washing machine was not spinning. The washing machine is still not working and after many calls to the servicing guy as well as the customer care, after 3 weeks, no one has come to repair it. I have never seen such lack of customer centricity. Product is good but if the servicing is so pathetic, I don't think I will recommend IFB to anyone. Was this information helpful? | |
Mar 20, 2017 Complaint marked as Resolved Verified Support Aug 21, 2013 IFB Industries Customer Care's response Dear Sir, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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