[Resolved]  IFB Industries — Service for Repaired Microwave

Address:

Hyderabad, Andhra Pradesh

My IFB Microwave was not working and I called IFB support line for Repair. They sent one Agent to repair that. The person (Md. Bashir) came and went back with a story that he will check the parts at office and comes back. After releatative calls he came back after 7 days and he took the microwave and till today he didnot came back with repaired microwave.

Each day my family is calling the IFB call center and the Agency DA Associates ( Phone num :(91 40 [protected] and every day they are telling new stories . But for last 20 days, I am not getting the microwave back.

I have the 1 year service warrant from IFB and I am falling under that. My latest complaint number is : 10291587 on 6/12/12. And I have made several complains for this negligence.

This is a clear negligence of Service & Support.though I have paid for that. This is breach of contract where this kind of service is not expected.

Most funny thing : I have sent the mail to [protected]@ifbglobal.com and that is giving failure notice.

Thanks
Sourav Sengupta
Houne -1-14, Potlapally residency
Miyapur , Hyderabad - 500049