[Resolved] IFB Industries — The fully -automatic washing machine is defective from the very beginning and they are ready to do anything about it!!

Shilpika

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh

I bought this Ifb washing machine in Dec 2011 , and from the very beginning have been facing problem with it , it had a torn pipe , water would flow from under the machine, one time the whole switch mechanism blew up, other time the machine had this E1 error repeatedly and now for the past 4 months the machine makes so much of noise and shakes so much that it moves from its place,and i have asked for a machine replacement , since it is defective from the very beginning , but neither they are doing anything with the machine or replacing it!!

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Mar 18, 2017

Complaint marked as Resolved

Verified Support

Feb 28, 2013

IFB Industries Customer Care's response Dear Sir/ Madam,

We regret the inconvenience caused to you.

Request you to please revert back with your contact details and we will attend to your concern immediately.
Alternatively you can also write to [protected]@ifbglobal.com along with your contact details and we shall attend to your concern.
Assuring you the best of our services.

Regards,
IFB customer care

Verified Support

Apr 08, 2013

IFB Industries Customer Care's response Dear Mrs. Agarwal,

Thank you for your feedback. We are glad your problem is resolved to your satisfaction.

In future for any concern related to our products or services please call us on [protected](BSNL/MTNL) or[protected]other providers) or visit our website at www.ifbappliances.com. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.