[Resolved] IFB Industries — Washing Machine bearing not replaced | |||
My Cosumer No : 10491130 I bought my washing machine last year. From February 2013 i am facing issues. Main problem is bearing replacement. So many complaint have given no use.Today also i called but no use. For every given complaint next day service person will come after checking they will say bearing need to change they will say they will bring it tomorrow or in a week but never they will bring. Was this information helpful? | |||
Mar 17, 2017 Complaint marked as Resolved Verified Support Jul 16, 2013 IFB Industries Customer Care's response Dear Mr. Vijay, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Jul 17, 2013 IFB Industries Customer Care's response Dear Mr. Vijay, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team. Verified Support Jun 18, 2016 IFB Industries Customer Care's response Dear Ruchi, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team Verified Support Jun 22, 2016 IFB Industries Customer Care's response Dear Shakthi, We are unable to find your details in our database with this number you provided. For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected] (other providers) or visit our website www.ifbappliances.com. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team | |||
10 Comments | |||
Comments
IFB WASHING MACHINE — Bearing
My washing machine getting very sound I think the bearings are not working . And now it has been stuckup Kindly attendSastry
IFB WASHING MACHINE (UNDER AMC) — BEARINGS NEED REPLACING AND HEATER NOT WORKING
Complaint Number 6399867 dated 21/05/2011The technician came and checked the machine, however till date no service has been done. Kindly have your some one attend to this A.S.A.P.
Thank you.
ifb company — barring
i am sorry to inform you that i am not satisfied with your service .i have registered 3 complains but till now no one visited my house....kindly take some action on it . i am sending you my complain no for further info[protected]
[protected]
[protected]
not satisfied
Thanks to IFB Team for the immediate action to fix the issue.
On 17/07/2013 Two service person came and changed the bearings after that it worked fine. But on 18/07/2013 we are facing new problem Once I press the START button water is loading after that no rotation just some noise only i am hearing. I called them and asked they said drum has to change.
For bearing change you took 6 month now Drum change i don't how many month will take .I spent 32000 and brought this machine but with in a year itself we started washing the cloths by hands. Please correct the issues immediately or change the machine.
For bearing change you took 6 month now Drum change i don't how many month will take .I spent 32000 and brought this machine but with in a year itself we started washing the cloths by hands. Please correct the issues immediately or change the machine.
demo not solved
sir i have purchased ifb driers and registered demo but your technician not come still now .this my demo no[protected], 13217862, state-karnataka, dis-kodagu, phonr no-[protected],WASHING MACHINE ELITE DX 5.5KG
SPINNER IS NOT WORKING PROPERLY. MAKING LOUD AND BREAKING NOISESserena 5.5 kg front load washing machine
the lock of the door to open the machine is either broken or stuck83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
IFB Executive model — replacement of bearing
My IFB washing machine is under ASC for 2 Yearswhich expires on 31/3/2009. I am in chennai. For the past 1 1/2Yrs no preventive maintenance was carried down by the company.I have given complaint on 2/12/2008 and my complaint number is 2491464. After contacting Mr.Sivarajan Manager on 5/12/08 through phone no.[protected] a person was attendded on 6/12/08 and he informed that bearing was broken and replace ment of bearing, drum et will be sone on 8/12/08.Till date he has not turned up. The service engineer refused to give his cell number.I am in dark for the past 15 daysand no person has turned up so far.The manager at Chennai Mr.Sivarajan Ph.No.[protected] is not even attending the calls.I tried for the past 3 days and he has not at all attending the phone. I am not able to understand the reasion for this casual attitude. No higher official telepjhone number is availble for redressel. Immediate action is requjested.