[Resolved]  IFB Industries — Washing Machine bearing not replaced

Address:Chennai, Tamil Nadu

My Cosumer No : 10491130
I bought my washing machine last year. From February 2013 i am facing issues. Main problem is bearing replacement. So many complaint have given no use.Today also i called but no use. For every given complaint next day service person will come after checking they will say bearing need to change they will say they will bring it tomorrow or in a week but never they will bring.
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Mar 17, 2017
Complaint marked as Resolved 
Verified Support
Jul 16, 2013
IFB Industries Customer Care's response
Dear Mr. Vijay,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.


IFB Team
Verified Support
Jul 17, 2013
IFB Industries Customer Care's response
Dear Mr. Vijay,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.
Verified Support
Jun 18, 2016
IFB Industries Customer Care's response
Dear Ruchi,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Verified Support
Jun 22, 2016
IFB Industries Customer Care's response
Dear Shakthi,

We are unable to find your details in our database with this number you provided.

For any assistance related to our Products & Services please call us on [protected](BSNL/MTNL) or[protected]  (other providers) or visit our website www.ifbappliances.com.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. 

IFB Team
 
Complaint comments 

Comments

IFB Executive model — replacement of bearing

My IFB washing machine is under ASC for 2 Yearswhich expires on 31/3/2009. I am in chennai. For the past 1 1/2Yrs no preventive maintenance was carried down by the company.I have given complaint on 2/12/2008 and my complaint number is 2491464. After contacting Mr.Sivarajan Manager on 5/12/08 through phone no.[protected] a person was attendded on 6/12/08 and he informed that bearing was broken and replace ment of bearing, drum et will be sone on 8/12/08.Till date he has not turned up. The service engineer refused to give his cell number.I am in dark for the past 15 daysand no person has turned up so far.The manager at Chennai Mr.Sivarajan Ph.No.[protected] is not even attending the calls.I tried for the past 3 days and he has not at all attending the phone. I am not able to understand the reasion for this casual attitude. No higher official telepjhone number is availble for redressel. Immediate action is requjested.

IFB WASHING MACHINE — Bearing

My washing machine getting very sound I think the bearings are not working . And now it has been stuckup Kindly attend
Sastry

IFB WASHING MACHINE (UNDER AMC) — BEARINGS NEED REPLACING AND HEATER NOT WORKING

Complaint Number 6399867 dated 21/05/2011
The technician came and checked the machine, however till date no service has been done. Kindly have your some one attend to this A.S.A.P.
Thank you.

ifb company — barring

i am sorry to inform you that i am not satisfied with your service .i have registered 3 complains but till now no one visited my house....kindly take some action on it . i am sending you my complain no for further info
[protected]
[protected]
[protected]
not satisfied
Thanks to IFB Team for the immediate action to fix the issue.
On 17/07/2013 Two service person came and changed the bearings after that it worked fine. But on 18/07/2013 we are facing new problem Once I press the START button water is loading after that no rotation just some noise only i am hearing. I called them and asked they said drum has to change.
For bearing change you took 6 month now Drum change i don't how many month will take .I spent 32000 and brought this machine but with in a year itself we started washing the cloths by hands. Please correct the issues immediately or change the machine.

demo not solved

sir i have purchased ifb driers and registered demo but your technician not come still now .this my demo no[protected], 13217862, state-karnataka, dis-kodagu, phonr no-[protected],

WASHING MACHINE ELITE DX 5.5KG

SPINNER IS NOT WORKING PROPERLY. MAKING LOUD AND BREAKING NOISES

serena 5.5 kg front load washing machine

the lock of the door to open the machine is either broken or stuck

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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