[Resolved]  IFB Microwave 17pm - 1 — NO RESPONSE FROM SERVICE CENTRE

Sir,

I am deeply concerned at the poor response and casual attitude of your service centres as well personnels who note the complaints. I have lodged complaint at service centre CALCUTTA four times , first one on 21 Jan 10 , that my microwave oven is not functional since last one month. Customer code 1935713 , Ticket No 4053021. Ms Rishita noted the same. NEXT on 29 Jan , thereafter on 03 Feb and 05 Feb 2010.Ms ananya and Mr Rahul noted the same. Astonishingly I was informed that the complaints have been closed.The product is under AMC , AMC No 319 Dt 30 DEC 08.This pathetic response reflects very poorly on the Management, besides causing inconvenience to customers.

I would once again request you to kindly direct your Service Engineer to kindly do the needful, needless to say at the earliest.My address is as under


Lt Col RAJIV GUPTA
7003 EME BN,
C/O 99 APO.
RANGA PAHAR CANTT,
DIMAPUR
NAGALAND
PIN:797112
Ph[protected]
[protected](M)