[Resolved] IFB Microwave — Unprofessional Support Service by Bhatia Electronics – 7,Palika Bazar, Rohtak-124001. Haryana | |
I got a Microwave model number 17 PM MEC1 as an annual gift from my company delivered to my native place at Rohtak, Haryana on 29-April-2008. It was working just fine for 1 week then due to voltage fluctuation it got it fuse tripped. I called up the service station on 5- may-2008. One person Randheer who said he was a qualified IFB professional came to my house and instead of replacing bad fuse with new one he connected both ends of fuse through wire (a work around). After which he plugged on the device again. But to my horror this time it started smoking with strange burning noise also. He left my place saying it was just because of some faulty diode which he will replace. Since then 20 days has passed. We call him regularly but he neither comes nor gives us any concrete reason for the fault. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
i have purchased IFB microwave latest convection model, but to my shock it is not registered in IBM site, i doubt on the authenticity of the product.
Reply
IFB Micro oven (Convection model) — No response for repair of Microwave
Respected Sir/ MadamI have purchased a Micro oven last year from IFB direct booking from nasik
Product : Micro Oven , Convection Model (25SC2), 25 Litre
Sl No : 2508/08/07169
Place : Nasik
Purchase Date :27 Nov 2008(Warranty One year + One year Extended Warranty)
Complaint No: 3534059 dated 24 Sep 09
Problem : No Heating
Initially a service engineer attended the complaint but could'ny repair it. Suspected Magnetron, changed the item after 07 days, still problem not solved, after taht suspect transformer... this way every other component they suspected at last I have to arry the product to the service Centre. After all most 02 Months they still could'nt repair the item. Now their are not responding to my calls. I have tried to contact higher authorities of IFB but their response was negative. Tired of all this things I awant to put up case in consumer court, kindly register the complaint and please guide further
Thanking you
Vijay Kushwaha
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