[Resolved]  IFB Microwave Oven 20 Sc2 — High maintenance cost , expensive parts

Hi

I have a IFB Microwave Oven 20SC2, bought Dec 2007, i had paid 6500 rs.
After 18 months it has stopped working and technical person has replaced control unit and keypad and chanrges have come to 1700 rs, which is more than 25% of initial value.

and more ever customer care has taken more than 20 days to correct this.

my complaint number with IFB is 3278729

I think it is really expensive to maintain IFB microwave oven

When asked with technical person, they say we have pressed keypad hard and which has made non working of keypad, it is obvious that keypad is provided to press and set the timer for heating.

They have not revealed the reson for control unit failure.

Ashwith