[Resolved]  IFB Microwave Oven — not heating

Hi,
I had purchase IFB microwave by your company in Aug-2009 after got recommanded from my friends that this is only company that values his customers but after purchase of only 1 month there was problem in my microwave and i had logged the complaint which was attended by IFB engineer and its fuse was got detached( As informed us by the engineer) but after 1 year some of the buttons of the keypad was not working for which i had again logged the compalint which was attended by IFB engineer and told us to replace it but as my financial condition was not allowed i try to manage somehow but again in aug-2012 keypad was completely damaged and that time i have no other option but to get the same replaced and again 3rd time on 18-aug-2012 i logged the complaint for that i was charged RS 735 but again after 2 days microwave stopped heating for that again 4th time i logged complaint but this time it was told to us that its heating instrument was damaged which costs us around RS 2400 which was shocking for me as my financial condition not allowed me to get the same replaced also IFB engineer told me that Heating instrument was damaged as its fuse was not working which was earlier removed by engineer in warranty period.
kindly help me with the solution as i feel cheated from such great and prestigious organisation
waiting for a favouable response

Regards
Akhil Gupta
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