[Resolved]  IFB / Senorita Dlx F.a W / M — getting delayed for giving first time demonstration

we have recived one IFB make Washing Machine ( refer above Product Name) on 27/03/2009.
For first time demonstration IFB authorised service provider in Chennai( M/s IFB Care) has givenme a Ticket No:2867301. but they are saying they can send their service person on 30th of march 2009.

i wnat to know for every customer IFB first time service will be made after 04 days of delivery?

please clarify also kindly inform your IFB care Chennai-india to take proper response regarding this issue.