[Resolved]  IFB Senorita Dx Washing Machine — service problem

Address:

Tamil Nadu

Dear Sir,

We have bought your IFB SENORITA DX 5.5 washing machine products on[protected] from GIRIAS, ANNA NAGAR, CHENNAI. the machine started giving problem within a week from date of installation. we had problem like water intake and later we found out that, the extra external filter of some bangalore company product fitted at extra charge by the company mechanic come for installing the machine.

Later we came to know that these products are sold by the mechanics on there own. to make some additional income and its not a IFB company recommenced products and we removed it and we are slightly free from water intake problem.

Now we have problem of the counter weight stone fixed on top of the drum, fall off inside the machine. Recently the mechanic fixed again it fall off with a huge noise inside the machine. This is happening the second time.

Another big problem now is after repeated complaining the service people have not turned up. So kindly please arrange to service our machine at the earliest.

The Franchisee is R.K.INTERNATIONAL, Old No: 257, New No:296, Ground floor, Arcot Road, vadapalani, chennai:26, tel 43578536

Thanking you, anticipating your speedy action.
s.manikandan