[Resolved]  IFB Serena Sx 5.5 Kg — No response from Service center

Address:

Chennai, Tamil Nadu

My compliant no - 6022943, Id no - 2510004. i have filed a compliant on 8/03/2011.one of your service person name kubadhiran came after 3 days he said need to change TUB & Top Balance Unit. to day date is 22/03/2011. till now it is not yet done. i have called atleast 20 times to your customer care center in chennai [[protected]] & your service center no [[protected],[protected]]. your call center executives gave me Managers mobile no [protected]. He is not even picking up the phone. The worst customer service i have ever seen in my life is IFB. how long you will need to replace the tub & top balance unit? your chennai service center people Gayathiri is very rude & no proper response from that service center. pls dont buy IFB products.