[Resolved] IFB Washing Machine — Digital Board Options for Time and Temp not working properly

Deepashree GM

from Kodumudi, Tamil Nadu

Address:

Bangalore, Karnataka

Dear Sir,

We have IFB Washing Machine currently under AMC. We registered a compliant on 16th Julyu 2010 and still awaiting to hear that we get our chance of have service.

Every call to IFB has been very demoralising to us. We are promised umpteen number of times till today saying that we would be serviced.

At last on 24th July we got some ray of hope when service engineer finally turned up. However to dismay we see the partly working machine has now completely come down. Our calls to IFB again have gone unnoticed.

Would there be a respite for us??? How long to bear this inconvience?? We take AMC to protect us from such issues and I see it is not helping me any further.

Is this issue with IFB or End Customer like me. Kindly adivce.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Mohanchandra

from Mumbai, Maharashtra

We have an IFB fully automatic digital 7 KG front load wasing machine. It is still under warranty. We have launched a complaint that our machingis not working properly. IFB service centre is still not able to tell us what is the problem in that machine . After chaning severeal parts as R&D, now they claim that our panel is gone and it is all becase of that.

For replacing that panel IFB does not have this panel in staock and their GOA factory/office is also not having the same in stock.

Please suggest what to do ? Where to go ?

Complaint No : 6619598
Dated : 26/06/2011