[Resolved]  IFB Washing Machine — IFB Won't attend Service call in warranty Period

IFB WASHING MACHINE — no calls attended for servicing

I HV TRIED CALLING ALMOST A WEEK ON[protected] / [protected] /[protected] / [protected], BUT UNFORTUNATELY NO ONE IS BOTHERED TO ANSWER THE CALL. MY MACHINE IS UNDER STATIC POSITION SINCE WEEK AND NO ONE IS ATTENDING THE CALL FOR REPAIR. CUD ABLE TO CONTACT 28839823 BUT THEY SAY WE DONT ACCEPT COMPLAINTS. THERE SHUD BE SOME STRONG ACTION TAKEN AGAINST THIS WHO SELL THE PRODUCT AND DONT GIVE PROPER SERVICE

ANY ONE READING PLS HELP ME OUT TO REACH THE RIGHT PERSON

We are facing similar problems with IFB service. The worse part is they dont even supply parts outside so we can get the machine fixed and solve our problems. They are NOT AS GOOD AS THEY USED TO BE. No more IFB in future, what is the sence in just going for name when the product is GOOD and service rubbish. Last month had water pump leaking problem, they replaced the original one with some cheap pump from China, now it is not working in one month time. Looks like there is no one responsible in IFB company any more. There is no manager or customer care taker. We have to hold toll free calls for hours before some one answers the phone.
Am technician myself, if IFB needs help to straighten their act am ready to help, and satisfy customers.Unfortunately they play trick on customers by taking up contract money up front then we get tied up. Even if they sell parts in open market we can solve our problems without disturbing them. It is a pity to see such nice international brand go down the tube in INDIA. WHO WILL BUY A MACHINE THAT DOES NOT HAVE GOOD HONEST RELIABLE SERVICE ?????????????