[Resolved] IFB - Washing Machine — Heater was not functioning
We purchased IFB washinf machine last month, Executive plus model. during demo operation it was found that heater was continous functioning irrespect of programs selected. service engineer told that it problem of sensor unit and he will replace the same by day or two. we logged compliant through customer care. But even after a month, nothing was retified. when we made enquiry to ifb coustomer care compliant status was closed.repeatedly 2 time we logged compliant but it was closed without attending problem.
Genuen company like IFB, should not allowthis kind of wrost customer service.
Name : Manohar.M
Complaint marked as Resolved Mar 18, 2017
Verified SupportIFB Industries Customer Care's response Jun 18, 2016 Dear Mansi,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
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