[Resolved] IFB Washing Machine — Worst service and customer care | |
I ahve pucrhsed IFB washing machine in month of April, susbquently it started giving problem even in warranty period after calling to customer care i was provde complaint number 2555228 on 26.12.08 and assured that engineer will visit in 24 HRs. No one visited till 27 evening again i called Custmer care and was surprised to note that engineer will visit in 48 hrs, even i showed recording of cnversation still i was assured that tom it will be reparied . I again called on 28.12.08 morning and was assured of engineer visit but no one visited upon calling in afternoon to utter disgust i was tol that today engineer is on leave . I had to waiste 3 days just for waitin for engnieer . This is the worst service by any company and more worst is the customer care and engineer who are cheating public . Pls do not buy this company product Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
My customer I'd is 2987909 .my machine was repaired by ifb service centre 2 months back. Now the machine is not working .the above service centre is asking for 5.4k for repair. My complaint is that due to substandard work the machine has broken.and he is not owning the responsibility.Nor is he giving guarantee for next 6 months .if I keep spending 5k every 2 months .the mantainance will be out of my budget.I should get assurance from the company of quality work.
Reply
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information