[Resolved] IFB Washing Machine — service problem
IN SPITE OF LODGING SEVERAL COMPLAINTS, COMPANY WAS UNABLE TO REPAIR THE MACHINE PROPERLY. THE WARRANTY PERIOD IS NOT YET EXPIRED. ILL RESPONSE FROM THE SERVICE CENTRE TODAY. DID NOT SEND A SERVICE PERSONNEL ALTHOUGH COMMITED TO DO SO AND COMPELLING ME TO send the machine to their branch office to repair it although they have come two to three times but not yet solved my problem and the banch manager and service manager do not talk proplerly list of comlpains
1- MADE COMPLAINT ON TOLL FREE NO ABOUT THE WATER LEAKAGE PROBLEM IN IFB SENATOR WAHSING MACHING. DUE TO WATER LEAKAGE, M/SC IS NOT GETTING S/W ON. ITS UNDER AMC.
2The raipur centre of IFB does not respect its service contract . My machine is under AMC. Its more than 10 days and I have made several calls to them and also sent them emails but no one has the courtesy or decency to either reply or attend. On 4 occasions during these last 10 days, they have...
because we live in dhamtari we cant send the, machine to raipur branch for repair due to transport problem so we request them to send ther service person to repair bur they are arguing to send machine to raipur depo but they are saying we will not garuntee for breakage during transport so plz tkae some action as soon as the machine is under garantee
plz take some action other wise i will have to for consumer forum to solve my problem
machine is repaire near about 10 times so plz
Complaint marked as Resolved Aug 14, 2020