Comments
No concern being shown by service personel to rectify the smallest problem in machine even though having AMC for the washing machine.The service& maint. management is worst one can think of at Gurgaon. Will any body, may be some higher up in the company would like to address the customer recurring problem, I am sure the incharge Gurgaon does not believe in
customer delight or customer satisfaction.Very rude behavior by maint.staff at Gurgaon
Regards
Manju Bala Sinha
Mobile- [protected]
customer delight or customer satisfaction.Very rude behavior by maint.staff at Gurgaon
Regards
Manju Bala Sinha
Mobile- [protected]
Sir,
This is to inform you that we had buy your one washing machine 5.0 kg. digital Bill no. 01R800310 on date 31.04.08 from Lotus Electronics super market indore (M.P.) Till now it is 14 month old machine. out of this period its break down period is around 8 month. Earlier several time we had booked our complained and its 4-5 part including motor was replaced by you. As on date it is again under repair. We feel that this machine have some masure manufacturing defect. Because after every repair by your machine it will run for 2-3 time and get again under break down. So we request you to replace this machine at the earliest.
Awaiting for your faviourable reply.
Thanking You.
Yogesh Upadhyay
This is to inform you that we had buy your one washing machine 5.0 kg. digital Bill no. 01R800310 on date 31.04.08 from Lotus Electronics super market indore (M.P.) Till now it is 14 month old machine. out of this period its break down period is around 8 month. Earlier several time we had booked our complained and its 4-5 part including motor was replaced by you. As on date it is again under repair. We feel that this machine have some masure manufacturing defect. Because after every repair by your machine it will run for 2-3 time and get again under break down. So we request you to replace this machine at the earliest.
Awaiting for your faviourable reply.
Thanking You.
Yogesh Upadhyay
Don't buy IFB Digital 7 Kg, the highest range. I bought the same machine and now the IFB Company Representatives are not ready to install and now they are saying that it has to have overhead tank at 30 feet in height and not ready to give any solution. Then why the hell they are informing and advertising before buying.
very pathetic. i am having similar response. i was told minimum 15 feet reqd and the installation rep has refused to come home!!!
Very very poor customer support. We need to continusoly follow these buggers...
Please hige some good people so that IFB can maintain there standards.
Please hige some good people so that IFB can maintain there standards.
Yeah same experience here too
Its been 2 weeks now but still they didn't installed the machine...
You ppl sell a good product but very bad customer support
Sandeep. Bangalore
Its been 2 weeks now but still they didn't installed the machine...
You ppl sell a good product but very bad customer support
Sandeep. Bangalore
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
use water filter, stand, coverand powder otherwise the machine will get rust and lose life. If the person told told me when i buy the machine i will change my brand . Tell me should i use all the above .
thanking you,
mohanraj.p
[protected].