[Resolved]  IFB Washing Machine — IFB Top loading Washing machine

I am Muralidharan, I purchased IFB TOP Loading Washing machine in Coimbatore.

Past two weeks back I got a complaint on my washing machine and contacted the Call center to file a case, but they have not raised any complaint on my issue.

I contacted to Shankar who is coimbatore incharge, he told he will be sending a technician to attend, but the technician dosen`t know anything about the TOP loading. I asked them to send me the person who really know about the TOP loading and for past 10 days I was really sick on calling them for service.

Really its VERY VERY WORST SERVICE IN COIMBATORE. After a long quarrel I went to IFB service center near Womens polytechnic and shouted for the service.

At my quarrel they send one guy for service, I am not sure what he made, the old complaint has gone and got other complaints in my Washing machine. I got the message that my ticket has been closed, I replied back that I am not satisfied on your service, but till now there is no call from IFB.

I never came across like your service, THIS THE FIRST AND LAST IN IFB, I WILL NEVER BUY ANY IFB PRODUCTS IN MY LIFE.

I have registered the new complaint on this issue I am not sure how this guys going to solve this.

If you really worried on your service call me.

Old Ticket# : 3243833
New Ticket# :3285668

Thanks,
Muralidharan
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

IFB Top Loader Washing Machine — IFB Top Loader Washing Machine

My IFB machine is not working for last many days, Customer care never respond. Its one part is to be change butno response. Its having very bad service. I think I have done a very big mistake to beleive on IFB services. Whats ths thing if you are not getting service at time . Firstly they come very late to install. Now when there is problem in machine then they are not replacing. I think its very bad. Its employees just distrying image of this company. Company brand will be gud by the service providing by its employees. I am also an employee and I know how can we keep our company name. But in this IFB, IFB team should be specific during interviews. How their employees think about customers. Are they gud to fulfill requirement. Thats very bad. They are not responding calls.
Guys I just wanna say, please take care about all these things. Otherwise IFB will loose the faith of their customers and just loose all your business.
Hi,
Thank god for this website. Really i was going to buy IFB washing machine.
Now am scared, i will not buy IFB now.

Prakash.
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information