[Resolved]  IFB Washing Machine — Negligence in attending the complaint

As the complaint started the door of the washing machine was not opening properly.I called the concened person as i purchased this machine from Girias,sadashiv nagar(Bangalore).The person came and checked the complaint and he went off saying that he would be back to repair it.Now it has been more than 10 days and no person or no response regarding this complaint has been forwarded.This machine was purchased within 10 months and when contacted they told that all the repairs and services would be chargeable.This is not what we expected while purchasing this machine.I would be greatly obliged if you would look into this matter as soon as possible and revert with the rectifications.

Aboobacker
#8,V.P.K House
3rd main,3rd cross
New Bel Road
Near Rukmini Apts
Bangalore-94

Mobile Num:[protected][protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I have IFB Supremo model 13 years old, having regular AMC, i am trying to contact local service centre since last 4 days, every time i am asked to lodge complaint through tollfree no. but i am sorry to say that i am not getting tollfree no. my machiene is covered under AMC since last 11 years.
Dear Sir
My complaint number is 40669855. I called many time to local customer centre but no body is responding from local office of ludhiana. i called them 12 times but they always refuse as my AMC is still going and my washing machine required maintainace.


Regards

Hapreet Kaur
[protected]

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