[Resolved]  IFB Washing Machine — WASH MOTOR WARRANTY - IFB

Hello all:

We bought IFB washing machine from Jainsons(receipt no: [protected]) in 25.11.2003 and wash motor failed on 17.9.2009

We contacted IFB service and they deputed technician. Technician found out that wash motor failed. For replacement of the same IFB demanded Rs 4225/-

Replacement motor is not having any serial number or make label. On inquiry, we find that its only a refurbished motor and for fresh motor would cost Rs 6000/- and we have to wait till it reaches from IFB Goa factory.

We do not have any written offer from IFB franchisee and Service In charge Mr.ASHOK KUMAR was bit rude while explaining the above to me.

We availed the services from IFB not at right cost, but paid dearly,

Indirectly, IFB forces us to join in AMC to avoid such troubles in future
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Aug 14, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

I agree. IFB service is pathetic to say the least. I faced a similar situation and now the motor has gone unserviceable again. There is no response from IFB service despite my repeated complaints.

Toby Joseph
Sulur Coimbatore
[protected]

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