[Resolved]  IFB Washing Machine — Indifferent Attitude to complaints

Contract date 28 Feb 08 vide receipt cum invoice No 9027 (Contract valid till 21 Feb 2012).

I had rung up tele No 3064720 at Chandigarh for reporting about poor performance/service requirement and was asked to contact Mr Govinder (Area Incharge) on Mob No [protected] who was spoken to for more than 3 minutes at 1021h on 27 Oct 09. The latter was informed about the problem and also told that the Call Centre No 39004321 was not contactable even with code 0172. He promised to revert back but has failed to take any action.

Regards,

Customer
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Aug 14, 2020
Complaint marked as Resolved 
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i have a customer from maharashtra, satara district . i have never seen a poor service like this . the period solving any type of problem is minimum 2 months .visit of any serviceman is after atleast 10 days . i think company doesnt want to maintain customer care . i have top load machine 6.5kg . sticker damaged . totally off since last two months . going to file a complaint against the company .

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