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[Resolved]  IFB Washing Machine — Clothes getting torn

I bought IFB washing machine in June 2007 and during the warranty period of 2 years, we have gone through lot of problems like, shock during the running of the machine, noise during the washing, water tripping during washing, left over water after washing and poor wash quality etc., etc.,

We have battled to get the service representative/engineers to attend to the problem.

Now the machine is under AMC after the warranty period. The quality of service is not improving and frequent problems and the company is blaming the customer always.

Now the clothes are getting torn during washing and the service engineers are not able to locate the problem.

It is a bad product without any quality inspection before sale and also no proper customer care and satisfaction.

I would not recommend IFB washing machine to any body nor I would buy any IFB product at all in my life.

I am also thinking about selling this IFB washing machine and buying some other better brand.
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Aug 13, 2020
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    IFB Industries
    Customer Care Service
    Customer satisfaction rating
    84%
    Complaints
    6224
    Pending
    0
    Resolved
    5184
    IFB Industries Phone
    +91 88 5376 9434
    1 860 425 5678
    +91 33 3048 9299
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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