[Resolved] IFB Washing Machine — amc contract serivce person not coming
please be kind enough to note that we have been using the ifb washing machine since last many years and even taken amc contract with the company.
please note we have been contacting compnay's customer service since last 15 days and they have been telling us every day that some one will come to visit you before 8.30 in the evening but till today no one has visited us to solve our problem.
even after taking amc contract they are not even bother to visti us and solve our problem and we are not able to use our washing machine and water leaking every day from our machine but no one from company has take any care of solving the same.
i hope there will be some step taken in this matter as early as possible,
my tel no is 28766486/[protected]
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Mar 17, 2017Complaint marked as Resolved
Jun 21, 2016IFB Industries Customer Care's response Dear Subhash,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
Jun 22, 2016IFB Industries Customer Care's response Dear Banerjee,
We regret the inconvenience caused to you.
We have escalated your concern and will attend to it immediately.
Assuring you our best services.
Jun 23, 2016IFB Industries Customer Care's response Dear banerjee,
Hope your issue has been resolved.
In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]
Email id: [protected]@ifbglobal.com
We assure you our best services.