[Resolved]  IFB Washing Machine — NOT ATTENDING UNDER WARRANTY PERIOD

my 5months old washing machine needs repair, after contacting the service centre on the 23rd of december I'm still waiting for a person to attend to my complaint.How much more time is it likely to take.I'm staying in a place called Nabha in Punjab, which is 23km away from Patiala.SAI ELECTRO SERVICE, G-58, OPP GURUDWARA GOBIND NAGAR 'MODEL TOWN, PATIALA-147001, are suppose to attend to my problem and for the last 14 days I am waiting for their technician to come. If I knew that buying an IFBmachine would turn out to be a pain in my neck, i would have spent my Rs.23200/ on some other machine and would have got a better service from some other company.I had put a complaint with IFB CARE also and was given a ticket no.256729.just want to know that how much more time will IFB people take to attend to my complaint??I AM ACTUALLY STARTING TO BELIEVE THAT I MADE A MISTAKE BY BUYING AN IFB WASHING MACHINE!!!

The complain given was not attended at the given time. I am totally fed up your service.

post sales service is not upto the mark in punjab.engineers posted also donot seem to be fully trained as they are no able to rectify defects.custmercare although is polite but other officer donot bother to pick up the phones although numbers are iven by custmercare only. my machine bought from chadigarh is under warranty still but has defects not getting corrected despite reminders.