[Resolved]  IFB Washing Machine Elena Dx — Not taking any cognizance of the complaint

Address:Gurgaon, Haryana

I am complaing the problem of IFB washing machine since last 15-20 days . calling customer care number 39004321 many times. There is no reply or resonse from the service centre. The problem of washing machine is not solved by any one. This is happening
first time with me that Company like IFB is not doing their job properly. I also registered the complaint on the website of IFB two times still there is no response/reply to solve my issue. Sent 3 SMS es like IFB to 58888. they registered the complaint give the complaint no. next step is pending complaint. They dont keep the staus of the complaint. nor do they have any alternative mode to hear tcustomers griviences.


The product IFB washing Machine Front load ELENA DX is registered by the Name of -

Parveen
Mobile no. [protected]
Address; A - 101, SGT medical College, Budhera (Chandu)
Near Sultanpur Bird Sanctuary
Gurgaon - 122505

This place is 10-14 Km from the Excellent Service centre - an authorised service centre of gurgaon for IFB washing machine
I called unlimited times to this centre and they are not even taking the cognizance of my call.

Pls look into the matter seriously and urgently.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

IFB Washing Machine Elena Dx — COMPLAINT PENDING SINCE 6/4/11

RESPECTED SIR/MADAM
I LIVE IN VASHI MY TEL NO 27660105 WHEREIN YOU CAN GET MY RECENT COMPLAINT REPORTED ON 6/4/2011 THE MACHINE S UNDER WARRANTY . I AM FACING THE PROBLEM WITH THE MACHINE SINCE ITS PURCHASE 8/6/2009 MY SERVICE CENTRE WHO ARE NOT ATTENDING IS AS FOLLOWS
DELIGHT SERVICES SHOP NO 6 PLOT NO 2 GURU SAMRUDDHI HEIGHTS SECTOR 14, OPP PALM BEACH ROAD, SANPADA 400706 THEIR TEL NO IS 32583434 AND MR PARAM YADAV NO. WHICH IS EVERY TIME SWITCHED OFF IS [protected].

I HAVE PUT UP MY COMPLAINT IN CONSUMER FORUM FOR THE PROBLEMS WITH YOUR SERVICING AND NO RESPONSE FOR COMPLAINTS.

MY NAME IS
MRS ARCHANA RANE C/O G S NAIK, JN-4/9/1 SECTOR 10 VASHI 400703 AND MY TELEPHONE NO IS 27660105.
I HOPE TO GET SOME POSITIVE RESPONSE FROM YOUR SIDE AT THE EARLIEST

ifb washing machine(Elena dx) — machine not working for last 20-days

my washinf machine is not working last 20-days and i also complain this matter to local ifb service station.but they are not taking any step to solve this problem.please send a mechanic to my home for solving this problem as sonn as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information