[Resolved] IFB Washing Machine / Elena Model

[Resolved] IFB Washing Machine / Elena Model — SERVICE IS NOT SATISFIED

K KOLLEPARA SURESH from Hyderabad, Telangana

RESPECTED SIR, I HAVE BUYED WASHING MACHINE ON[protected] WITH GREAT HOPE OF IFB PRODUCTS.THE MACHINE WAS SHAKING AND SO MANY TIMES OF COMPLAINTS FROM STARTING DATE, THE SERVICER OF HYDERBAD WAS REPLACED SPRINGS IN THE MACHINE, AFTER TWO MONTHS THE PROBLEM WAS REPEATED.IAM NOT HAPPY AND IAM NOT BELEAVIG THE HYD.SERVICE .SO, IAM COMPLAINT TO YOU BY MAIL FOR BETTER .I HOPE U WILL BETTER, OTHER WISE I WILL GO CONSUMER COURT.THIS IS NOT DEMANDING, PLEASE UNDERSTAND MY MENTAL TENSION.PLEASE REPLACE THE UNIT AND GIVE ME NEW UNIT.I INTRODUCE YOUR PROUDUCT IN MY APARTMENT AND PURSCHASED SAME PRODUCTS 4 MACHINES IN THE FLATS.THERE WAS NO PROBLEM TO THEM. MY MACHINE HAS STAND ALSO.MY ADRESS DR.NO.1-35/S/G9, SWAPNA PRIYA APTS, OPP:ST.ANN'S HIGH SCHOOL ROAD, MADINAGUDA, MIYAPUR, HYDERABAD-500050.CELL:91-[protected].SERVICER OF HYD.STVEN, CELL.91-[protected].PLEASE HELP TO GIVE NEW MACHINE OTHER WISE I WILL GO TO CONSUMER COURT. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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K.ANNAPURNA VIJAYA LAKSHMI

from Kakinada, Andhra Pradesh

Sir,
I purchased IFB ELENA DX washing machine on 24.11.08 at Kakinada, my Ticket no. is 2458305, at the time of purchase shop owner told 2+2 years warranty but in the book written only 2 years warranty. Again I asked the shop owner about 2 years extended warranty, he says service engineer/representative will come and install your washing machine and also he will give extended 2 years warranty. Service engineer came to my house and installed my washing machine and wrote 2 years extended warranty on the given book without your company seal, same thing send mail 3 times, after mailing your company person responded through my mobile in December 2008 and he told me to send extra 2 years warranty with in 15 days but up to this time nothing has been sent ( message/letter/warranty) to my address. Please send extended warranty of 2 years as early as possible to my address.
My Address: K.ANNAPURNA VIJAYA LAKSHMI, W/O K.MURALI MOHAN, 2-44-9, 50 BUILDINGS, BHASKAR NAGAR, KAKINADA- 533003
Yours faithfully,
K.ANNAPURNA VIJAYA LAKSHMI