[Resolved] IFB Washing Machine Executive Plus

[Resolved] IFB Washing Machine Executive Plus — Pathetic Service

D Deepak Malik from Noida, Uttar Pradesh

Complaint Number 3794889, dated 28th nov 2009 Inspite of various promises by customer care that complaint would be attended to in maximum 48 hours (including sunday), no action has been taken till now. I am sitting home for last two days awaiting for that precious moment when Mr Executive visits. I was given Mr Chandhola (Head , Services Delhi) mobile number, but that too turned out to be just a IFB promotional call, with no one attending to call after promotions. I also tried to speak to Miss Monika who was not at her seat though someone attended the call and again just assured me that this complaint would be taken ap ASAP. This is not first time that this bug of IFB has atatcked me. In july/august this year too, same problem had occured. I had to argue hell with Ms Monika at that time to convince her that my complaint is pending and no one attended my complaint. Thanks IFB for such a support. I would be honoured to take your AMC again Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Deepak Malik

from Noida, Uttar Pradesh

IFB Washing machine (Executive Plus) — Pathetic Service

Complaint No 3323494, dated 31st July.

My product is under AMC.

The service agreement for IFB is 24 hrs.

I have been behind these people for so many days, but to no avail.

I have also spoken to Ms Monika (Service head, Delhi) and Mr Gupta, franchisee head.

But till date i have not received any one from them.

The company claims that a person visited my house on 4th Aug, even if i agree to it, i wish to know whether he was supposed to call me or not before coming to my place. If yes, did he call me?

Please suggest what should be done about it.

Sanchita

from Delhi, Delhi

IFB is not a company to be trusted for any of its products