[Resolved] IFB Washing Machine - Executive Plus — VERY HIGH PRICE OF COMPONENTS | |
I purchased the IFB Washing machine (Executive plus) model around 6 yrs. back. After 3 yrs. of purchase the drier motor was gone out of order & I had to spend around 4, 000/- for repairing by the IFB service men. At present, the drum has lost its balance & is producing cracking sound while rotating & is not in a position to operate. After lodging complaint through net, the service man attended on the very next day. As per him, the ball-bearing of the drum is damaged, which resulted the balance loss of the drum. He prescribed to replace the entire drum as the ball-bearing cannot be changed alone, it is fixed with the drum. The cost will be around 5, 000/. I spent more than 21, 000/- at the time of purchase, I also tried to use the machine as directed. Why the machine is so designed when one has to incurr 9, 000/-, if not more, within 6 yrs. of purchase. People go for the best considering the product quality as well as its long life. Can the company exchange the machine? Thanks. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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