[Resolved] IFB Washing Machine Executive Plus — Washing machine High noise & vibration | |
I have IFB washing machine Executive plus since last 8 years . Machine was continuously under AMC throughout ALL these years . M/C drum bearings damaged on 17 September 2008 . Complaint lodged same day .Complaint TICKET No : 2193457 .IFB service engineer come after few days BUT said he will return with necessary spares BUT NEVER returned .During that period machine was under AMC till[protected]. No body came to attend fault till date .Repeated complaints lodged at IFB Complaint center No :[protected].Only assurances, No person come to repair. My mobile No: [protected] (Rama Kant Saini ) H No :153 Type 5, Nuhon colony Po Ghanauli Distt Ropar -140113 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
the service provided by ifb to the customers holding service contract is poor. the telephone nos. of service center are hard to get and IVR sysstem keeps you waiting for hours before you are in a position to register your complaint. i got service contract of my washing machine for two years by paying about Rs3100/- but this only i know how i have been treated during the past two years. it is requested that web address may be given where i can register my complaint instead of the telephone no which will atleaast not keep me waiting on your busy and inefficient way of lodging complaint on phones.
Reply
I have lodged a complaint about my washing machine before one month.But still the fault is not cleared. Complaint No.3425368
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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