[Resolved] IFB Washing Machine — IFB Dont Buy worst Service & Product | |||
Hi I recently about a IFB washing machine. The first day it self it did not work and he opened some connections and tried to repair. He said that some connection points are not good and we need to remove the parts and fix. I asked not to touch any part and asked him to replace the washing machine. But he said it is not his duty and left the location. After spending 30,000 on a washing machine, I was idle for 15 days and lost my interest for the money I invested. Also I felt very tense and frustrated and got some medical problems and spent around 3000 rupees on medical treatment. I would like some one to take action IFB washing machines managment. Then I had to fight with person who sold it to me and he gave me some IFB contact numbers. I spoke to them intially they did not respond properly, but when I told them that I will raise an issue in Consumer form, he was bit frightened and then told that he will get back to me after 2 days. However, he got back to me in week and told that your washing you will replaced in 2 working days. But the machine came after 7 days. So totally it took me around 15 working days to replace the product. I would suggest every one to log complaints to get faster response. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir, I purchased IFB top loading washing from Ashoka Trading Faridabad-121002 in Dec 2007 under 24 months warrenty. It, s gear box started making big noise in july 2009, I filed complaint no 3303509 dt 27/07/2009.After repeated calls mechanic visited on 29/07/2009 and informed gear box requires replacement.He promised to replace gear box on 03/08/2009. On 03/08/2009, To my surprise, he informed gear bog is out of stock and asked me to contact Mr Amit Anand for early replacement. IFB do not have organised service set up I would recommend not to purchase any IFB product.BK Gupta
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB WASHING MACHINE — DONT BUY IFB WASHING MACHINE
I have purchased a IFB washing machine on 2006, and from Mar 2008 I am facing serious problems with the system and service engineer keep on changing parts which costs from Rs 1000/- - Rs 6000/-. Staff's of service centre are keep on telling lie and giving us a fake assurance.Request readers ... PLEASE DONT BUY ANY OF IFB PRODUCT. ITS JUST MISUSE OF YOUR HARD EARN MONEY.