[Resolved]  IFB Washing Machine Model Alina 38733 — Service person not attending-franchise refused to attend after AMC renewal

Address:

North West Delhi, Delhi

[protected]@ifbglobal.com;

Dear Sir/Madam

We have taken the AMC for IFB Alina washing machine model 38773 on 7th August 2010,which is valid until 18th August 2011 through Mr.J.K.Gupta at Rohini.
We regret to inform you that we have facing severe problem in getting our washing machine attended because the person who took the franchise,i.e.Mr.J.K.Gupta
has informed us that he has given-up the franchise to IFB and he is no more responsible to attend our complaints under present AMC No.9248 dated 7.8.2010.

Instead,we have been advised to send email to IFB and the email address were given by him.

This is blutant attempt of cheating your (IFB) customer which may spoil very badly your company's name as well.

May,we request for your immediate attention and taking necessary action for arranging to send some technicians to our address as given below to attend the
problem and advice us for our future course of action.

Your kind cooperation and assistance shall be highly appreciated.

Thanking you

Hemant Sharma
15-Maitri Apartment Sector-9
Rohini,Delhi:110085

Res. Land Line:[protected]
Mobile No. [protected]/[protected]