[Resolved]  IFB Washing Machine - Model Elena — WATER HEATING SYSTEM NOT WORKING AND WHEN PUT ON TRIPS THE MCB.

THE WATER HEATING SYSTEM US FAULTY AND WHEN PRESSED ON IT TRIPS THE MCB. WE HAD MADE A COMPLAINT AND THE ENGINEER CHECKED AND SAID THAT WIRE CONNECTION WAS LOOSE AND HE HAS SET IT RIGHT. HOWEVER IT IS STILL NOT WORKING AND WHEN WE CALL THE SERVICE CENTRE AND MAKE A COMPLAINT THEY ASSURE THAT ENGINEER WILL COME BUT FOR LAST 15 DAYS NOBODY IS COMING AND ALSO THE HELPLINE NUMBER[protected] IS NOT RESPONDING.
KINDLY LOOK IN TO THE MATTER AND SEND SOMEBODY.
THE DETAILS OF THE MACHINE ARE AS BELOW

IFB WASHING MACHINE - ELENA
MACHINE SERIAL NUMBER 0014710
DOM[protected]
DEALER NAME - MAYUR ELECTRONICS PLAZA
D.S.S 45-46, SECTOR 21-C MARKET, FARIDABAD
[protected], 2439553
DATE OF PURCHASE[protected]

MY CONTACT DETAILS
FLAT NUMBER 48 -A
LEISURE VALLEY APARTMENTS
SECTOR - 46
FARIDABAD - HARYANA
[protected], 2438848