[Resolved]  IFB Washing Machine Model: Senorita Plus — Cotton clothes getting torn/shattered in IFB Washing Machine (Model : Senorita Plus)

Hi,

I am Zubair Ahmed from Chennai, I have a very serious complaint with IFB Washing Machine (Model No.:Senorita Plus) which I bought nearly six months back from now. The problem I am facing is the cotton clothes are getting torn / shattered even in the normal washing mode, nearly 15 clothes are torn that are not very old and kids vests briefs are countless so we have stopped washing them in the machine and washing manually (So what's the use of buying a washing machine and still washing clothes manually). I've raised several complaints regarding this, various service engineers use to come and give some kind of lame excuses or suggestions which never worked and still the problem is continuing in the machine. I am totally unhappy with the poor response from IFB. I even tried to call couple of people one Raisa, Branch Manager (Chennai) :[protected]Phone no. is not at all reachable) and one from the Service Department : Ashok Kumar, Service Incharge (Chennai) : [protected] (The phone is ringing but the user is not answering the call). Hence I need an immediate resolution for this issue and responsible persons should be taken action for not resolving the problem for so long.