[Resolved]  IFB Washing Machine — Not able to open the door after washing

Address:

Thoothukudi, Tamil Nadu

On 28/02/2013 around 7 o clock the machine was operated. By 07.45 operation was over

From that time onwards not able to open the door inspite of trying many times.

Number of times complaint was lodged with ph no[protected], 2310420. They never

Attend the phon. E. Yester day 4 times they took the phone (Customer care) same

Lady every time they ask our address mobile no etc as if first time they are

Asking that.

Today again she took up the complaint and said cooly your complaint was not

Lodged yesterday

Only we are listening your complaint today. Then i asked her name. She was

Not ready to reveal. Already by now 30hrs over. Cloths are inside the machine.

That would get damaged. The wort service from ifb. Never never go for ifb

Washing machine. People should go for consumer court. This gives us mental

Torture always going on phoning phoning. Could neither go out and see our jobs

Oustside. Thinking that any time service people will come and we should make

Ourselves available. So far nobody turned out. Last week i went to bangalore.

Had it happened last week what would have been my plight. Is it possible to leave
.
The wetcloths inside the machine which will give stinking smell. People should

Know to attend the problems according to seriousness of the problem

Can the doctor say when a person with heart attack comes i will attend to you

Only after attending to the patients those have come before you? Its like that.

Here iam remainded of an article which i read in indian express, " there are plenty

Of jobs in india" but skilled persons are very few.

Here what i mean is customer care person means not simply noting down the

Problem, asking number of times house address mobile number with the same

Person behaving in a irresponsible way {as one behaved with me today and

Yesterday. They should be smart enough to diagonise give the feed back to the

Technicians as to which problem to be artended first by valuing the weightage of

The problem. Single word don't go for ifb. Useless customercare. Cant get your

Technician support





Attend to that phone nor