[Resolved]  IFB / Washing Machine — After sale service

Address:Pune, Maharashtra

PATHETIC Service.
I bought this machine 3 weeks back and still have not been able to use it. Moreover, Installation guys are not knowledgeable about their own product. I was asked to change the tap just because they are not able to install the machine water inlet pipe. Then I had to buy a extension pipe and pay EXTRA 350/-. Installation guy came to my place on the 25th and today is 29th. From last four days I have been chasing your team in vain. Today a person named Rahul was supposed to come and install the washing machine; we had decided 1pm today. When tried to contact him, he kept disconnecting my call and switch off his phone [[protected]]. I haven’t heard anything from anybody.
This is waste of my time. I am tired of waiting for IFB personnel. This is the most disgusting after sale service I have ever received. I should have bought a WHIRPOOL washing machine instead.
I want this escalated to a higher department and get the machine working OR I WANT TO RETURN THIS MACHINE. THANK YOU.
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Aug 13, 2020
Complaint marked as Resolved 
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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