Poor service from the day 1 from IFB
After Purchase of New IFB Senator Dx 6 Kg, for Rs. 27,100/- the first day of service from IFB (for installation service) was one of the poorest I had seen from manufacturer of world class washing machines in India.
Machine was purchased on 21.2.10 and delivered on 23.02.10.(Croma- Ghatkopar West invoice no.[protected] dtd. 21.2.10)
The guy from IFB visited our home at 4.00 PM (on 24.02.10), was not interested in machine installation but in selling his washing powder, his steel washer etc.
For steel washer he was asking for Rs. 250. When I did not pay him and bought it ourselves for Rs. 40, he refused to install the machine stating he will not connect pipes and I should call a plumber.
I was using another washing machine at the same spot and all plumbing is in place, so the guys insistence that pipe connection is not installation but it is work of plumber was very annoying.
The guy left without installing the new machine.
However the selling company - Croma (Ghatkopar East branch, Mumbai) was of great help and they are trying to get the machine installed, but IFB is great disappointment.
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