[Resolved]  IFB Washing Machine — Machine dry not working

Sir, I Manju Mongia W/o Sunil Mongia living at r/o 227/1, Indira Colony, Rohtak-124001(Haryana). I purchase a washing machine of IFB model Serena VX 7 kg on Diwali 2011 from Bhatia Electronics, Rohtak. After six month my washing machine dryer not working. I lodged the complaint no 8908549 in month of May-2012(date not remember) in customer care of IFB.His representative come and told us “Electronic plate change hogi”. I told to representative change the plate. But representative help less and told me I have no plate. Sir I so many call in IFB customer cares – but they told parts not available in company till date.
THIS IS THE ONLY DIFFERENCE BETWEEN WESTERN'S PROGRESS & ADVANCED STAGE. We import foreign technology but not their working pattern and WORKING ATTITUDE. WE ARE STILL IN A DEEP SLEEP ON OUR BUSINESS, PROGRESS AND ABOVE ALL, OUR FATE. WHAT KIND OF MARKETING IS THIS?
'O' IFB JAGO RE JAGO, THE TIME IS PASSING BY WITH YOUR GOOD NAME QUALITY SLIDING DOWN.
Very disappointed and harass with the services. Sir we are requested to you kind change our washing machine or return our payment with penalty.

Thanks n warm regards