[Resolved]  IFB Washing Machine — online order for supplements

Address:

South West Delhi, Delhi

I purchased IFB front loading machine model ELENA DX. The technician informed us,after installing the machine, for the required supplements,we have to order thru
the call-centre nbr,Hence I ordered 4itmes vide ref nbr//179216 of 27aug2011.
But till date no delivery of items to us,inspite 3/4 reminders,the provided phone
nbr of area-dealer 65093916/6472292//which appears to us..eitheter wrong nos,or the
dealer closed down the shop.
If this is the scenario for the supply of goods against cash payments,GOD KNOWS
what will happen,when fault-repair service will be required by us ?

Why all these companies,donot belive in after sale-service,Why only before sale-service to sell their goods only ?