[Resolved]  IFB Washing Machine — SPIN PROBLEM & NOISE IN MACHINE

Address:Central Delhi, Delhi

Service persones not attending


My complaint No. is 6752428.

My IFB washing machine is under AMC and I am in Karol bagh, new delhi. In spite of the repeated request to the help line no service persons are attending the machine,.I am not able to under stand the reasons for this casual attitude.No higher officials telephone numbers are available for the redresal.

during operation machine is making huge noise and even after the washing circle is complete, the water remains in the machine. The spin is not at all working. Even after repeated reminders and once the complaint has been attended too, the problem persists. No concrete solution to the problem is there.

We are fed up and hence making this complaint in writing with a hope that someone will look into it personally and redress our grievance.

Regards

Pawan Kaushik
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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IFB washine — spin problem

sir,

i got very bad experience with your service people, please recruit good technical people to solve customer problem. no service after purchase of the machine. i made a complaint on 9/5/2008 my complaint no.1760682. but more than 10 times attended the problem but not rectified the problem. my machine lessthan one year old. we purchased from omega agencies at virugambakkam. we made complaint to him also. one Mr.Munirao from vellore he is service person.he attended the problem only 5 mintues. his mob.no. is [protected]. very very very poor response and very very poor service.please arrange good technical person to rectify the problem or to change the machine and supply new machine. because it is less than one year old.

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