Dear Sir / Madam ,
iam Chandrika loacated in chennai.I have an IFB top loading washing macine which is under warranty period booked in my husband's name S. Sesahdri sekar.
On 13 th feb i have launched a complaint with your customer care in b'lore that there is a problem in my machine ( the delicate button " start" is not working / complaint no : 4137878)..
i was told that your representative will turn up within 24 hours to attend the complaint. But he attended on 17 th of feb which is after 4 days after my complaint and he found that there is a problem in the " PCB " board which has to be replaced.
Today is 25 th of feb and till today the " PCB" board has not been replaced and no body knows when will the PCB board come for replacement.Even after repeated calls to your customer care center there is no use.I donot know whom to contact in this reagrd .If this is the case that IFB handles the customers regret to say that this is highly not appreciable.Will wait for a day for the out come if still no body is not attending my call i have no other choice but to go for a consumer court as my machine is still under the warranty period.
CAN SOMEBODY WAKE UP AND ATTEND THIS ISSUE IMMEDIATELY.
YOUR IMMEDIATE RESPONSE IN THIS REGARD WOULD BE HIGLY APPRECIATED. Was this information helpful? | 
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