[Resolved]  IFB Washing Maching - Senerita — AMC - NOT ATTENDED

I have an AMC for my IFB washing machine. I gave a complaint on Tuesday 9th Dec, 2008 for my IFB washing machine. I was give a ticket number 2519328 and was informed that within 48 hours my call will be attended to. After 3 days One Engineer came, checked the machine, found few electrical parts burnt, told us it will take 4-5 days and went out. Till then there is no communication/followup from IFB and our machine is still out of order. This is inspite of having an AMC with the Company. Please help I just don't know what to do.