[Resolved] IFB / Washing M/C — Mal-functioning of m/c | |
We hv one IFB Washing M/c Supremo DLX S.No.020816 under AMC No.41328. We are facing lot of problems in the above m/c since June 08. After great persuation engineer comes and on the very next day it again goes out of order. 1st complaint No.1865124 was made on 15.6.08 . Again complaint No.1921096 was made in 1st week of July 08, Again on 7.8.08 complaint No.2050473 was made. Lastly complaint No.206698 was made on 12.8.08. One or the other parts were changed. However, m/c could not be set right for one reason or the other. Telephonic calls are also being made almost daily to Creative Engineers, Auth. Service franchises and also to IFB, Chandigarh. Lastly around 1st Sept. after changing the parts, m/c could not be checked and there was no electricity. On the next day both the above parties were informed accordingly and Creative Engineers are promising daily to send the person since 2nd Sept. but not reporting. In between one of their engineers informed that m/c requires thorough checking & overhauling for which m/c would be taken to service center and Creative Engineers were also informed accordingly but they sent engineer who changed the parts. Due to problem of electricity m/c is not checked properly. Pls take up the matter seriously and send instructions suitably m/c is set right so that problem is not faced every now and then. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Inspite of several follow upsthe problem still not yet rectified.I dont know whether this complaint has reached IFB Compny.Expecting favourable action at hte earliest.
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+91 88 5376 9434
+91 33 3048 9299
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB / Washing M/C — heavy noise due to top balancing weight
The IFB Washing M/c. Model Digital 5.5 Kg, is not even 6 months old, loud noise due to top balancing weight worn-out. Complaint was lodged on 7-9-2011 complaint Reg.no.7107971, Customer ID 2627738,Technician attended and identified the problem, told the top balancing weight is out of stock and will replace it as soon as the consignment is received. Since last 22 days the problem is not been rectified even after frequent follow-ups. Kindly re-place the m/c only with a new m/c.
On my enquiry with most of the IFB washing m/c. users, it seems the top balancing weight wearing-out problem is very common in IFB m/c. and the company is working on an altranative design.