This machine was brought from the dealer M/s Kundan Electronics yelahanka bangalore 64, on 28th jan 08 thie said problem occured during 26.07.08. reported the same to the compilant centre bangalore . The service engineer Mr. Mahdeva ( mobile No. [protected]) visited and said it can be replaced and demended money for the visit, and further replacement. though the machine was under warrenty and only six months old, this was brought to the incharge Mr. Harishi mobile No. [protected] & [protected] and he decline to comment and further it was said thet they will attend the compliant but till 22nd sep 08 no action was taken. Even the dealer from where the machine was purchsed also spoken the service centre many times but no use. sudedenly i found an SMS on my mobile asking for feedback stating that your compliant was resolved. What an wonderful idea. Compliant No. 2007429, motor sl.no.001433. This is an act of arogant adament, that is the service they offer to thier customeres. The authorities concerned may look into this and render needful action to get the defecive parts replaced and to console the service engineers. Was this information helpful? |
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