[Resolved] IGL — Non commissioning of gas connection

M N Mamgain

from Delhi, Delhi

Address:

Central Delhi, Delhi

I have been allotted following Govt Residential Accommodation on 28 Aug 2011:-

Qtr No.31, 3rd Floor, Block K-6, Sector-2, DIZ Area, New Delhi.

Accordingly, I submitted all relevant documents on 3rd September, 2011 alongwith Bank Draft of Rs.1000/- vide BD No.769654 dated 2 Sept 2011 for new connection at above Govt Qtr. At the time of submission of above papers at IGL HQrs, Sector-9, RK Puram, New Delhi, it was told to me that the connection will be made functional within next 2-3 days. It is sorry to mention that inspite of my best efforts by approaching various IGL Official, PNG connection is still to be installed at my above said accommodation. An early and favourable action is requseted.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Renu Bose

from Gurgaon, Haryana

This is to inform you that I had applied for new domestic gas connection with IGL through Future Fuels on 30th April, 2011 vide receipt no. 985352 and immediately deposited the payment of Rs. 5000/- vide cheque No. 410007 & for Rs. 1000/- vide cheque No. 410008 drawn on HDFC Bank, Vasundhara Branch. Both the cheques has been cleared from my account on 17/06/2011.

Even after 8 months we still haven’t got the connection. There is a Huge delay in connection from Future Fuels end. In our locality, people has been given connection who applied after us (in May’ 2011). We had been told that we’ll get the connection within 6 months.

I don’t know on what basis they are giving new connections as no procedure is being followed by them while giving the connections.

The contact number mentioned on the receipt were never picked up. Even if you complaint on mail, you’ll never get any reply.

Renu Bose
15/160, Duplex
Vasundhara,
Ghaziabad – 201012
M: [protected]